KB 2044 - Initial Configuration Error

Affected Release 3.0
Document Status Known Issue
Environment ScaleArc 3.0 All Platforms
Categories Initial Configuration



User is trying to configure the network settings used to manage the ScaleArc appliance during installation and gets the following error message.

Error ID 2044: Unable to find hostname



This is an internal error and implies that network settings configuration during installation is out of sync with the UI. Please refresh the UI page and try configuring the network settings once again. If the problem persists please contact ScaleArc customer support at scalearc-support@devgraph.com


If you are experiencing issues with ScaleArc or with any of its features, please contact ScaleArc Support.

We are available 24x7 by phone at +1 972-588-4221.  For general support inquiries, you can also e-mail us at scalearc-support@devgraph.com.


© 2021 - DevGraph | An integrated suite of software development tools from DevFactory FZ LLC, an ESW Capital Group Company | Contact Support

401 Congress Avenue, Austin, TX 78701 | Email: scalearc-support@devgraph.com 



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