ISSUE |
User gets the following error message while trying to change the inbound IP before stopping the cluster.
Error ID 2039: Failed to change the inbound IP. Please stop the cluster and try again. |
SOLUTION |
Changing the inbound IP without stopping the cluster will return an error. A cluster must be stopped before changing the inbound IP of the cluster.
If you are experiencing issues with ScaleArc or with any of its features, please contact ScaleArc Support.
We are available 24x7 by phone at +1 972-588-4221. For general support inquiries, you can also e-mail us at scalearc-support@devgraph.com.
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