KB 2033 - Cluster Settings Error

User is trying to change the name of the cluster and gets the following error message.

This is an internal error and implies that the cluster settings page is out of sync with the UI. Please refresh the UI page and try changing the cluster name once more.

If it's a sqlite database lock issue, it would imply that some other API or service is holding a lock on the configuration database. In that case you can wait for a few seconds for the lock to be released, refresh the page and try the operation again. Alternatively, if the problem persists, you can go to Settings and then System Settings page and click on the 'Reset Configuration Lock' button.

If the problem persists please contact ScaleArc customer support at scalearc-support@devgraph.com. 

If you are experiencing issues with ScaleArc or with any of its features, please contact ScaleArc Support.

We are available 24x7 by phone at +1 972-588-4221.  For general support inquiries, you can also e-mail us at scalearc-support@devgraph.com.