KB 2023 - Network Settings Error

Affected Release 3.0
Document Status INFO
Environment ScaleArc 3.0 All Platforms
Categories Network Settings



User can receive the following error while creating a VIP (Virtual IP Address) from the UI:

  • IP address already exists.
  • IP conflict detected for address.
  • Interface with IP address not starting.

For example:

Error ID 2023: Failed to create VIP. IP conflict detected for



The error could appear for the following reasons:

  • The IP that the user is trying to create is already being used in the network
  • The interface is down

Upon receiving the above error message, user will need to select another IP address that is not being used in the network and try the operation again.  If the problem persists please contact ScaleArc customer support at scalearc-support@devgraph.com


If you are experiencing issues with ScaleArc or with any of its features, please contact ScaleArc Support.

We are available 24x7 by phone at +1 972-588-4221.  For general support inquiries, you can also e-mail us at scalearc-support@devgraph.com.


© 2021 - DevGraph | An integrated suite of software development tools from DevFactory FZ LLC, an ESW Capital Group Company | Contact Support

401 Congress Avenue, Austin, TX 78701 | Email: scalearc-support@devgraph.com 



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