KB 2018 - Cluster Configuration Error

Affected Release 3.0
Document Status Error
Environment ScaleArc 3.0 All Platforms
Categories Cluster Configuration

 

ISSUE

User receives the following error message while trying to stop a cluster.

Error ID 2018: Failed to stop cluster

 

SOLUTION

This is an internal error and implies that the cluster configuration feature is out of sync with the UI. Please refresh the UI page and try stopping the cluster. If the problem persists please contact ScaleArc customer support at scalearc-support@devgraph.com

 


If you are experiencing issues with ScaleArc or with any of its features, please contact ScaleArc Support.

We are available 24x7 by phone at +1 972-588-4221.  For general support inquiries, you can also e-mail us at scalearc-support@devgraph.com.

 

© 2021 - DevGraph | An integrated suite of software development tools from DevFactory FZ LLC, an ESW Capital Group Company | Contact Support

401 Congress Avenue, Austin, TX 78701 | Email: scalearc-support@devgraph.com 

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