KB 2010 - Cluster Creation Error

Affected Release 3.0
Document Status INFO
Environment ScaleArc 3.0 All Platforms
Categories Cluster Creation

 

ISSUE

User gets the following error while trying to create a cluster for the following reasons:

  • Unable to find an interface for the inbound IP address.

For example:

Error ID 2010: Failed to create cluster. Unable to find an interface for the inbound IP address.

 

SOLUTION

This issue happens when there is a misconfiguration in the network settings of ScaleArc. Please navigate to the Network Settings page on ScaleArc and verify that the IP address(es) are bound to an interface that is up. If the problem persists please contact ScaleArc customer support at scalearc-support@devgraph.com.

 


If you are experiencing issues with ScaleArc or with any of its features, please contact ScaleArc Support.

We are available 24x7 by phone at +1 972-588-4221.  For general support inquiries, you can also e-mail us at scalearc-support@devgraph.com.

 

© 2021 - DevGraph | An integrated suite of software development tools from DevFactory FZ LLC, an ESW Capital Group Company | Contact Support

401 Congress Avenue, Austin, TX 78701 | Email: scalearc-support@devgraph.com 

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