KB 2482 - Unable to find verbose log

User gets the following error message while trying to download a verbose log file.

This message is observed when a user is trying to download a verbose log file that has been deleted.

This message may also be observed if the disk space is more than 80% full. In this case the file will be automatically deleted. Please free up your disk space to avoid automatic deletion of files.

If the problem persists please contact ScaleArc customer support at scalearc-support@devgraph.com. 

If you are experiencing issues with ScaleArc or with any of its features, please contact ScaleArc Support.

We are available 24x7 by phone at +1 972-588-4221.  For general support inquiries, you can also e-mail us at scalearc-support@devgraph.com.