KB 2470 - Read-Write split cannot be turned ON while creating a cluster which defaults to turning authentication offload OFF

Affected Release	3.0
Document Status	INFO
Environment	ScaleArc 3.0 All Platforms
Categories	Cluster Settings

ISSUE

User gets the following error message while trying to change read/write split setting.

Error ID 2470: Read-Write split cannot be turned ON while creating a cluster which defaults to turning authentication offload OFF.

SOLUTION

This message is observed when a user is trying to turn ON Read/Write split while Authentication Offload is disabled. Enable authentication offload first in order to turn ON Read/Write split.

If the problem persists please contact ScaleArc customer support at scalearc-support@devgraph.com.

If you are experiencing issues with ScaleArc or with any of its features, please contact ScaleArc Support.

We are available 24x7 by phone at +1 972-588-4221. For general support inquiries, you can also e-mail us at scalearc-support@devgraph.com.

401 Congress Avenue, Austin, TX 78701 | Email: scalearc-support@devgraph.com

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KB 2470 - Read-Write split cannot be turned ON while creating a cluster which defaults to turning authentication offload OFF

ISSUE

SOLUTION

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