KB 2283 - Heartbeat status is not specified

Heartbeat status is not specified.

You can check the report.txt file under /logs for getting the Hearbeat role and other related values. For example:

HB: Running as slave
bond0     Link encap:Ethernet  HWaddr EC:F4:BB:D7:BC:F8
          inet addr:10.242.96.250  Bcast:10.242.111.255  Mask:255.255.240.0
          inet6 addr: fe80::eef4:bbff:fed7:bcf8/64 Scope:Link
          UP BROADCAST RUNNING MASTER MULTICAST  MTU:1500  Metric:1
          RX packets:148606127 errors:6224 dropped:0 overruns:0 frame:6224
          TX packets:189706294 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:0
          RX bytes:26951845124 (25.1 GiB)  TX bytes:27179580081 (25.3 GiB)

If you are experiencing issues with ScaleArc or with any of its features, please contact ScaleArc Support.

We are available 24x7 by phone at +1 972-588-4221.  For general support inquiries, you can also e-mail us at scalearc-support@devgraph.com.