KB 2059 - Cluster Settings Error

Affected Release 3.0
Document Status BUG
Environment ScaleArc 3.0 All Platforms
Categories Cluster Settings

 

ISSUE

User gets one of the following error messages while trying to update cluster settings.

Error ID 2059: Unable to find idle server connection timeout in configuration.

 

SOLUTION

This is an internal error and implies that the cluster settings page out of sync with the UI. Please try refreshing the UI page and try the operation again.

If the problem persists please contact ScaleArc customer support at scalearc-support@devgraph.com

 


If you are experiencing issues with ScaleArc or with any of its features, please contact ScaleArc Support.

We are available 24x7 by phone at +1 972-588-4221.  For general support inquiries, you can also e-mail us at scalearc-support@devgraph.com.

 

© 2021 - DevGraph | An integrated suite of software development tools from DevFactory FZ LLC, an ESW Capital Group Company | Contact Support

401 Congress Avenue, Austin, TX 78701 | Email: scalearc-support@devgraph.com 

 

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