KB 2037 - Network Settings Error

Affected Release 3.0
Document Status INFO
Environment ScaleArc 3.0 All Platforms
Categories Network Settings

 

ISSUE

User is trying to update the IP address and gets the following error message.

Error ID 2037: Unable to find cluster inbound IP in configuration.

 

SOLUTION

This error appears because the IP address is already in use by a cluster. Please navigate to the network settings page and update the IP address using an interface that is not being used by another cluster. Alternatively, you can delete or modify the cluster that is using the interface and try the operation once more.

 


If you are experiencing issues with ScaleArc or with any of its features, please contact ScaleArc Support.

We are available 24x7 by phone at +1 972-588-4221.  For general support inquiries, you can also e-mail us at scalearc-support@devgraph.com.

 

© 2021 - DevGraph | An integrated suite of software development tools from DevFactory FZ LLC, an ESW Capital Group Company | Contact Support

401 Congress Avenue, Austin, TX 78701 | Email: scalearc-support@devgraph.com 

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