ISSUE |
User is trying to update the system and gets the following error message.
Error ID 2335: Please upload the valid package (.pkg) file |
SOLUTION |
A valid .pkg must be installed to update the system. Please go to Settings, click on the System Settings page, and upload a valid package (.pkg) file.
If you are experiencing issues with ScaleArc or with any of its features, please contact ScaleArc Support.
We are available 24x7 by phone at +1 972-588-4221. For general support inquiries, you can also e-mail us at scalearc-support@devgraph.com.
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© 2021 - DevGraph | An integrated suite of software development tools from DevFactory FZ LLC, an ESW Capital Group Company | Contact Support 401 Congress Avenue, Austin, TX 78701 | Email: scalearc-support@devgraph.com |
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