KB 2335 - ScaleArc Upgrade Error

Affected Release 3.x
Document Status INFO
Environment ScaleArc 3.x All Platforms
Categories Upgrade



User is trying to update the system and gets the following error message.

Error ID 2335: Please upload the valid package (.pkg) file



A valid .pkg must be installed to update the system. Please go to Settings, click on the System Settings page, and upload a valid package (.pkg) file.


If you are experiencing issues with ScaleArc or with any of its features, please contact ScaleArc Support.

We are available 24x7 by phone at +1 972-588-4221.  For general support inquiries, you can also e-mail us at scalearc-support@devgraph.com.


© 2021 - DevGraph | An integrated suite of software development tools from DevFactory FZ LLC, an ESW Capital Group Company | Contact Support

401 Congress Avenue, Austin, TX 78701 | Email: scalearc-support@devgraph.com 



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