ISSUE |
User gets the following error message while trying to configure High Availability settings.
Error ID 2302: Load balancer version is different on both the machines. |
SOLUTION |
The load balancer versions on both the primary and secondary machines being configured for High Availability must be the same version. Please navigate to the System Settings page and click on Update Manually to update the load balancer version of the machine, and then configure High Availability settings.
If you are experiencing issues with ScaleArc or with any of its features, please contact ScaleArc Support.
We are available 24x7 by phone at +1 972-588-4221. For general support inquiries, you can also e-mail us at scalearc-support@devgraph.com.
© 2021 - DevGraph | An integrated suite of software development tools from DevFactory FZ LLC, an ESW Capital Group Company | Contact Support 401 Congress Avenue, Austin, TX 78701 | Email: scalearc-support@devgraph.com |
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