KB 2267 - Cluster Settings Error

Affected Release 3.0
Document Status ERROR
Environment iDB®3.0 All Platforms
Categories Cluster Settings


User gets the following error message while trying to delete a user from Authentication Offload screen.

Error ID 2267: Failed to delete user. Data not found for deletion.




This is an internal error and implies that the Authentication Offload page is out of sync with the UI. Please refresh the UI page and try the operation again. If the problem persists please contact ScaleArc customer support at scalearc-support@devgraph.com


If you are experiencing issues with ScaleArc or with any of its features, please contact ScaleArc Support.

We are available 24x7 by phone at +1 972-588-4221.  For general support inquiries, you can also e-mail us at scalearc-support@devgraph.com.


© 2021 - DevGraph | An integrated suite of software development tools from DevFactory FZ LLC, an ESW Capital Group Company | Contact Support

401 Congress Avenue, Austin, TX 78701 | Email: scalearc-support@devgraph.com 



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