KB 2137 - Please specify SMTP IP address

Affected Release 3.0
Document Status INFO
Environment iDB®3.0 All Platforms
Categories Alert Settings



User is trying to send a test email alert for a particular cluster and gets the following error message.

Error ID 2137: Please specify SMTP IP address.



This error appears when the user is trying to send a test email alert for a cluster without specifying the SMTP server IP address.  Please go back and configure the SMTP server IP and try sending a test email alert once more. If the problem persists please contact ScaleArc customer support at scalearc-support@devgraph.com.


If you are experiencing issues with ScaleArc or with any of its features, please contact ScaleArc Support.

We are available 24x7 by phone at +1 972-588-4221.  For general support inquiries, you can also e-mail us at scalearc-support@devgraph.com.


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