KB 2048 - Initial Configuration Error

Affected Release 3.0
Document Status BUG
Environment ScaleArc 3.0 All Platforms
Categories Initial Configuration

 

ISSUE

User is trying to configure the network settings used to manage the ScaleArc appliance and gets the following error message.

Error ID 2048: Unable to get NTP server.

 

SOLUTION

This is an internal error and implies that ScaleArc is unable to connect to NTP server. Please specify a valid NTP server and try connecting again.

 


If you are experiencing issues with ScaleArc or with any of its features, please contact ScaleArc Support.

We are available 24x7 by phone at +1 972-588-4221.  For general support inquiries, you can also e-mail us at scalearc-support@devgraph.com.

 

© 2021 - DevGraph | An integrated suite of software development tools from DevFactory FZ LLC, an ESW Capital Group Company | Contact Support

401 Congress Avenue, Austin, TX 78701 | Email: scalearc-support@devgraph.com 

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