KB 2048 - Initial Configuration Error

Affected Release 3.0
Document Status BUG
Environment ScaleArc 3.0 All Platforms
Categories Initial Configuration



User is trying to configure the network settings used to manage the ScaleArc appliance and gets the following error message.

Error ID 2048: Unable to get NTP server.



This is an internal error and implies that ScaleArc is unable to connect to NTP server. Please specify a valid NTP server and try connecting again.


If you are experiencing issues with ScaleArc or with any of its features, please contact ScaleArc Support.

We are available 24x7 by phone at +1 972-588-4221.  For general support inquiries, you can also e-mail us at scalearc-support@devgraph.com.


© 2021 - DevGraph | An integrated suite of software development tools from DevFactory FZ LLC, an ESW Capital Group Company | Contact Support

401 Congress Avenue, Austin, TX 78701 | Email: scalearc-support@devgraph.com 



Please sign in to leave a comment.

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request