KB 2042 - Cluster Settings Error

Affected Release 3.0
Document Status INFO
Environment ScaleArc 3.0 All Platforms
Categories Cluster Settings

 

ISSUE

User is trying to change the outbound IP address of the cluster and gets the following error message.

Error ID 2042: Failed to change the outbound IP. Please stop the cluster and try again.

 

SOLUTION

Changing the outbound IP without stopping the cluster will return an error. A cluster must be stopped before changing the outbound IP of the cluster.

 


If you are experiencing issues with ScaleArc or with any of its features, please contact ScaleArc Support.

We are available 24x7 by phone at +1 972-588-4221.  For general support inquiries, you can also e-mail us at scalearc-support@devgraph.com.

 

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401 Congress Avenue, Austin, TX 78701 | Email: scalearc-support@devgraph.com 

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