KB 2027 - Network Settings Error

Affected Release 3.0
Document Status INFO
Environment ScaleArc 3.0 All Platforms
Categories Network Settings



User gets the error message below while trying to delete a virtual IP that is already assigned to a cluster.

Error ID 2027: Failed to delete VIP. IP is assigned to a cluster.



If you try to delete a cluster assigned VIP, ScaleArc will return an error. To delete an assigned VIP you must first change the IP address under the cluster settings and then try the operation again.


If you are experiencing issues with ScaleArc or with any of its features, please contact ScaleArc Support.

We are available 24x7 by phone at +1 972-588-4221.  For general support inquiries, you can also e-mail us at scalearc-support@devgraph.com.


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