KB 2008 - Cluster Configuration Error

User is trying to add a database server that is already configured on the cluster and getting an error that the server already exists.

ScaleArc allows a database server to be added to the cluster only once. Trying to add the same database again, either with the same IP address or DNS name, ScaleArc will return an error. User should select a database server that has not already been added to the cluster.

If you are experiencing issues with ScaleArc or with any of its features, please contact ScaleArc Support.

We are available 24x7 by phone at +1 972-588-4221.  For general support inquiries, you can also e-mail us at scalearc-support@devgraph.com.